Your questions answered
Commissioning a piece of jewelllery is exciting and rewarding. There are so many questions, and asking them sometimes takes a lot of courage. No question is too stupid – and we try to answer your in a sensible, down-to-earth way.
Below are some of the common questions we have been asked over the years. If your query has not been covered, please give us a call.
Your questions answered
Commissioning a piece of jewelllery is exciting and rewarding. There are so many questions, and asking them sometimes takes a lot of courage. No question is too stupid – and we try to answer your in a sensible, down-to-earth way.
Below are some of the common questions we have been asked over the years. If your query has not been covered, please give us a call.
The first step is to contact Veronica directly.
After that, everything is easy!
- Email – roni@vajewellery.co.za
- By phone – 082 881 0359
- By WhatsApp – +27 (0)82 881 0359
We will gladly talk to you about what you are wanting – you will only be charged once we have agreed on the piece to be made, and you have been given a quotation.
From the time a design is agreed, we can usually have the piece in your hands within two weeks.
Yes! We call this upcycling, and it can be a lot of fun.
Many of us have old bits and pieces of jewellery - broken or no longer wearable – but which have intrinsic and sentimental value. The best thing is to gather up all of these and bring them to us. There is a lot that can be salvaged and turned into something new.
This is an excellent idea. We have many requests to make jewellery for memorable events such as christening, anniversaries, the birth of an new family member and special birthdays. We would love to design something just for you.
This is a yes or no answer. That probably sounds odd, but there are many factors to be taken into account with repairs. Some pieces can be salvaged and some cannot. We will chat with you about your options.
We work in all precious metals – silver, gold (white, yellow and rose), platinum and palladium.
Yes indeed we can!
We take pride in designing and making the ideal piece just for you, at a price that you can afford.
Yes, certainly. We courier goods all over South Africa.
Yes we can. Our stringers are professionals with many years of experience.
Yes, we can.
We would need details of the items concerned, preferably with some photographs or proof of purchase from the original supplier. The best way to go about this is to call me to chat about it.
We can certainly assist you with this – a phone call to us will get the process started. If we prepare a quotation for your insurance company, there is a charge.
Yes – we work with top professional South African artist/jewellers. Every piece is handmade and specially commissioned – either for our stock or for a customer.
Each item of jewellery from Veronica Anderson Jewellery is handmade – using specially sourced gemstones and precious metals. Every piece is a one-off.
We have a comprehensive photographic library, covering every piece that we have made. We would be delighted to show you these.
In addition, we have online archives featuring a selection of our jewellery. To view these please go to the Collections page.
A good question – and we pride ourselves on making the perfect piece to fit within your budget.
We do carry a variety of gemstones. If we don’t have exactly what you want, we can source it from our trusted gem dealers. .
We are members of the Jewellery Council of South Africa.
Veronica (AKA Roni) has been in the jewellery trade for many years, first dealing in antique jewellery (Read’s) and then in contemporary jewellery.
Veronica Anderson Jewellery was founded in 2005 and enjoys a reputation of providing good value and sensible advice, together with interesting, wearable and unusual pieces.
Roni has been a judge in many jewellery competitions in South Africa and is a long serving member of the Platafrica Awards Judging panel.
Our best endorsement comes from our customers, both local and international, who keep coming back for more!
Do you have a question that we have not answered?
Get in touch with us!